Multi-channel technical support services ensuring uninterrupted e-learning experience with defined response times and escalation procedures.
ARX provides responsive and multi-channel technical support to ensure learners and staff can participate in e-learning without disruption. Support includes email, dedicated forms, live chat, phone support, and self-service resources with defined service levels.
This policy applies to all students, faculty, staff, and affiliates of ARX Institute
Adherence to this policy is mandatory and subject to regular review and audit
Curriculum Department
This policy undergoes annual review to ensure continued relevance and compliance
If you have any questions or need clarification about this policy, please don't hesitate to contact us.
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